Frequently asked questions

Quick answers about sizes, materials, jewelry care, shipping and returns.

Orders and sizing

Measure the inside diameter of a round ring that fits you well, or measure your finger's circumference. If you're between sizes, contact me and I'll help you choose.

Yes. The first size adjustment is included. Once the piece is received, the adjustment usually takes 3–5 business days.

Materials and care

TTJOIES pieces are primarily made of sterling silver 925 and handcrafted in Barcelona.

Yes. Silver may naturally tarnish over time. Gently clean it with a silver polishing cloth.

Shipping and returns

Orders are usually prepared within 2–4 business days.

You can request an exchange or return within 14 days of receiving your order. Personalized items cannot be exchanged or returned.